Emergency
What is happening to you?
Pick the situation that applies: you get the steps to take in the first hours, then a form to describe your case.
RAID Square is a French digital investigation and cybersecurity firm, which responds very quickly to a cyber emergency, usually on weekends too: cryptocurrency scam, data leak or theft, ransomware, blackmail or extortion, threats against an executive. We secure the first hours, trace the funds, qualify the incident and build admissible evidence for your complaint, your insurer and your lawyers.
- Crypto scamFake investment, platform blocking your withdrawals, diverted funds, impersonated adviser.
- Data leakExfiltrated or published data, compromised account or mailbox, customer database for sale on a forum.
- Ransom or extortionRansomware, data or image blackmail, cryptocurrency extortion, threats against an executive.
- Another ongoing incidentIntrusion, ongoing fraud, dispute to document: describe the situation and we will point you in the right direction.
In every case
Very fast answer, usually on weekends too · Confidentiality guaranteed
Do not pay anything or give in to pressure before the situation has been assessed.
Keep everything: messages, addresses, screenshots, logs, timestamps.
Do not reinstall, wipe or clean up anything: the traces are your evidence.
If someone is physically threatened, call the police immediately.
Frequently asked questions in an emergency
- What should I do first?
- Bring the situation to a halt without destroying anything, keep every trace and pay nothing. Then pick your situation above: each page details the first five steps and lets you describe your case to us.
- Do you work at night and on weekends?
- We do not run a 24/7 on-call service, but we answer very quickly, usually on weekends as well. Describe your situation through the form, mark it as an ongoing incident, and we call you back as soon as possible.
- Should I file a complaint before contacting you?
- No, both happen in parallel. We help you build an admissible file that strengthens your complaint and your requests to platforms, banks and your insurer.
- Do you work with individuals?
- For crypto scams, yes: individuals as well as companies. Data leaks and ransom or extortion situations concern organisations: executives, CIOs, CISOs, legal teams and their counsel.